Leverwork vs Chatbots
Doing the Work vs Answering Questions
Chatbots deflect customer questions. Leverwork AI agents complete back-office tasks–with a 90-day payback guarantee.
Choose Leverwork if you want AI workers handling back-office tasks, reducing FTE headcount, and managing complex workflows.
Choose Chatbots if your primary goal is deflecting front-line customer questions and routing tickets.
Real Scenarios, Different Solutions
Chatbots
Scenario: A support ticket comes in with a complex issue requiring research and follow-up.
Result: Chatbot deflects or creates a ticket. A human still has to do the work.
Leverwork AI Agents
Scenario: Same complex support issue.
Result: AI agent researches, follows up internally, resolves the issue, and closes the ticket.
When to Choose Each Approach
Choose Chatbots When:
If your only goal is deflecting simple FAQ traffic from your support queue.
- • Simple, well-defined use cases
- • Limited budget for new solutions
- • You're okay with tradeoffs
Choose Leverwork When:
- • You want AI workers handling routine tasks alongside your team
- • You need consistent, reliable results
- • You want one-time cost vs recurring
Migrate to AI Agents
1. Audit
Review your existing workflows and identify opportunities for AI agents.
2. Deploy
Deploy AI agents while your existing solution continues running.
3. Validate
Validate results, then transition. Your operations never stop.
Timeline: 30 days from audit to full deployment
See the difference between answering questions and doing the work
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